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SVP - Tampa Head of Agency Lending, Securities Services Operations

职位编码 21283376 主要位置 坦帕, 佛罗里达州; 职位分类 Operations - Transaction Services
马上申请

The successful candidate must be equipped to participate as part of the Senior Leadership Team, partnering with like roles in other regions and key internal and external stakeholders to drive the vision and strategy of the business, meeting the ever changing requirements of the external marketplace and ensuring the optimisation of the Operational footprint.

Specific areas of responsibility include:

  • Participate fully as a part of the Securities Services leadership team, constantly striving to find new ways to collaborate, innovate, identify synergies, transform and improve the business to ensure overall success
  • Influence and provide leadership to the department, including:
    • Identify, develop and retain key talent. Manage performance and development of the direct reports and support Section Managers leading the broader team
    • Ensure the team has clear goals and objectives, supporting both personal and business development
    • Ensuring accurate management of FTE capacity requirements
    • Proactively identify/manage operational risk and ensure exceptional service delivery
    • Implement best practise process & controls to achieve high quality output
    • Support cultural implementation of Operations Excellence
  • Proactively manage our clients through provision of excellent customer service and act as a trusted partner and single point of contact with clients for all significant issues
  • Manage relationships with internal stakeholders such as Product, Technology, Risk etc. to ensure there is a complete understanding of client needs, that there is continuous, open and constructive dialogue aiming to increase business growth within a controlled risk environment
  • Deliver high quality materials for business reviews, project meetings and Product aligned steering committees, including proactive follow-up of actions to closure
  • Develop a framework of a mutual commitment to meeting evolving business requirements and adapting to changing circumstances. Treat change as an opportunity to improve the service
  • Provide leadership and ownership in seeking solutions when crisis situations arise
  • Ownership of the annual financial plan and allocations processes for the Agency lending Middle Office Ops team, providing regular updates to key stakeholders and proactively managing any variances to plan and driving expense reduction initiatives to achieve budget targets
  • Keep abreast of all Regulatory and Industry changes, noting how these may impact our clients

Qualifications & Skills:

  • Hold a 3rd level degree in Finance, Business or other relevant discipline
  • Minimum 10 years of proven large team leadership experience in a dynamic environment across a regional footprint
  • Minimum of 5 years financial accounting experience
  • At least 5 years of Agency Lending and/or Securities Lending experience
  • Experience developing and delivering operational strategies and strategic change programs in a fast paced, large global financial services firm
  • Have strong technical knowledge of Prime Finance products and regional regulatory requirements, stay abreast of changes and synthesize information quickly
  • Ability to establish and build trust with clients and senior leaders throughout the business, demonstrate strong communication, advisory and influencing skills with a strong client service orientation
  • Proven ability to lead cost saving initiatives
  • Good organisational skills with the ability to work under pressure and prioritise within aggressive deadlines
  • Ability to work effectively in situations requiring analytical, interpretive, and problem solving techniques
  • Results oriented, creative and resourceful problem solver using impeccable integrity and judgment
  • In depth knowledge of Citi Policies and regulations preferred

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

马上申请
  • 加入我们由 200,000 多名实力强劲的多元化员工组成的团队

  • 我们的员工深具社会意识,为 90 个国家/地区的社区提供志愿服务

  • 遍及逾 98 个市场的实体业务提供了有意义的职业机会

我们营造一种包容所有人并鼓励不同观点的文化,在这里您可以产生影响,并大展宏图。在花旗,我们重视展现高专业水平、有强烈的诚信意识、为人慷慨、求知欲强且严谨的同事。我们深知拥有事业的重要性,并承诺,只要您符合以上条件,我们愿意做出让步。

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