AVP, Legal Support Officer - Strategic Projects (Hybrid)

Citi’s Legal Department (“Citi Legal”) is a global organization of over 1700 professionals providing legal advice to Citi’s global businesses in over 80 countries.  The Legal Support Officer, Strategic Projects will support Citi Legal initiatives and strategic projects.  The Legal Support Officer, Strategic Projects will support Citi Legal's communication initiatives, knowledge management programs and the development of content and design for Citi Legal’s internal websites. This position offers the opportunity to work with a dynamic team of professionals supporting Citi Legal’s communications strategy, efforts to improve the employee experience, and knowledge management programs.  In executing their duties, the Legal Support Officer, Strategic Projects will interface with key functional partners including public affairs, human resources, and technology.

The position is fast-paced and demanding and will provide the opportunity to work on a wide variety of projects on a global scale. Strong communication and diplomacy skills are required. Must demonstrate responsiveness, attention to detail, professionalism, be results-oriented and technologically savvy.  The right candidate will be self-motivated, organized, and self-disciplined.  The ideal candidate will have a keen design eye and will be capable of creating visual concepts to communicate ideas that inform and inspire the audience. 

Responsibilities:

• Develop overall layout and design for internal and external communications.
• Manage the transmission of internal and external communications.
• Develop overall layout and design for presentations to be used by Citi Legal’s senior management during Town Halls, senior management meetings, and in other forums.
• Assist with logistics for Town Halls and other significant meetings and conferences.
• Develop, maintain and update content maintained on internal web pages.
• Deliver engaging communications, presentations, and web pages that incorporate text, photos, videos and other forms of media.
• Help create dynamic and interactive story ideas that are truly digital first.
• Work collaboratively with stakeholders across Legal to ensure projects meet editorial standards and business needs while balancing multiple short- and long-term projects simultaneously.
• Utilize best practices for the full development life cycle within a complete web application, including code standards, code reviews, source control management, building processes, testing and operations.
• Write tested, idiomatic, and documented HTML, SharePoint and CSS.
• Coordinate with content strategists, product marketers and the user interface design team to build an effective and achievable result.
• Coordinate with back-end developers across the firm for oversight and maintenance.

Skills:

• Professional and precise communication skills.
• Exceptional collaboration, facilitation and influence skills.
• Ability to successfully execute multiple high priority responsibilities simultaneously.
• Positive attitude and willingness to pick up work quickly when and where needed.
• Thorough understanding of asynchronous mechanisms used in the modern web development.
• Experience leading and influencing people across an organization using sound judgment, successful execution of strategies; and with an understanding of how to operate effectively across diverse businesses/resources.
• Experience managing projects through the complete project lifecycle: initiative, planning , execution, monitoring, closing.
• Experience in organizational management, project management, change management, knowledge management and/or strategic communications.
• Experience working with virtual global teams within a matrix organization.

Qualifications:

• 5-8 years of experience
• Expert level in MS office: Word – Excel – PowerPoint.
• Expert or excellent knowledge of SharePoint online: Web Administrator Level.
• Excellent knowledge of Adobe Software: Photoshop, InDesign, Illustrator (good to have: Dreamweaver).
• Ideally previous experience and basic knowledge of HTML and CSS (for the Email Distribution Tool).

Education:

• Bachelor’s or University degree, or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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